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Lucky Red String

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Bracelets & Bangles

Necklaces

Rings

FAQs

How long will it take to process my order?

In-stock orders are carefully prepared and shipped within 1- 2 business days.Because some bracelets are adjusted to fit your wrist, please contact us as soon as possible if you need to change your size or order details. Once your order has shipped, changes can no longer be made.

How long does delivery take?

Delivery times vary by destination. Most international orders arrive within approximately 7- 15 business days after shipment. You will receive a tracking number by email as soon as your order is on its way.

Do you offer free shipping?

Yes. We offer complimentary worldwide shipping on every order.

Can my bracelet be resized?

Yes. Please contact us at support@omnagarbykim.com
or message us on Instagram/ whatsapp as soon as possible.Resizing options may vary depending on the bracelet design and whether the order has already been shipped.

Are natural variations considered defects?

No two natural gemstones are exactly alike. Variations in color, texture, inclusions, and patterns are part of their natural beauty and are not considered defects.Handcrafted silver pieces may also have subtle variations that make each piece unique.

What should I do if my item arrives damaged or defective?

Please contact us within 48 hours of delivery and include your order number, clear photos, and an unboxing video.Our team will review the issue and assist you with the appropriate solution.

Can I exchange my order?

Yes. Please contact us within 30 days of delivery. Items must be unused, unworn, and returned in their original condition.Custom-sized or personalized pieces may not be eligible for exchange unless they arrive damaged or defective.

How can I contact OMNAGAR?

Email us at support@omnagarbykim.com or send us a message on Instagram or WhatsApp. Our team usually responds within 1–3 business days.

What is your return and exchange policy?

Returns and exchanges are accepted within 30 days of delivery for unused items in their original condition and packaging. Custom or final-sale items are only eligible if damaged, defective, or incorrect.

See our Refund Policy for details.

What Our Customers Say ❤️

Meaningful Design

Jewelry inspired by resilience, balance,
and positive new beginnings.

Genuine Materials

Crafted with genuine 999/ 925 fine silver
and carefully selected natural gemstones.

Thoughtful Service

Custom sizing, free worldwide shipping,
and attentive support whenever you need us.