Shipping policy

Order Processing
In-stock orders are carefully prepared and shipped within *1–2 business days*. Custom-sized, personalized, or made-to-order items may require additional processing time. 
Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery
Delivery times vary depending on the destination and shipping carrier. Most international orders arrive within approximately *7-15 business days after shipment*.

Delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, weather, or other circumstances beyond our control.

Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to *48 hours* for tracking updates to appear.

Shipping Address
Please review your shipping address carefully before completing your order.
Contact us as soon as possible if you need to make a correction. We will do our best to help, but address changes cannot be guaranteed once an order has been processed or shipped.
Customers are responsible for additional shipping costs if an order is returned due to an incorrect or incomplete address.

Lost, Delayed, or Damaged Packages
OMNAGAR is not responsible for delays caused by shipping carriers or customs. However, if your package appears to be lost, arrives damaged, or contains an incorrect item, please contact us so we can assist you.

For damaged packages, contact us within *48 hours of delivery* and provide:
* Your order number
* Clear photos of the item and packaging
* An unboxing video, when available